Domain Customer
CRM and AI
Press Release: Gartner Says Machine Customers Represent One of the Biggest New Growth Opportunities of the Decade
In New Gartner Book, “When Machines Become Customers” Experts Identify the Three Phases of Machine Customers’ Evolution
NPS
[Yesterday 12:07 PM] Mayer,David
NPS of 58 = Google and just south of Apple
[Yesterday 12:13 PM] Mayer,David
NPS of 67 = Netflix/JetBlue